Meet Carolİne Loİre, Product Manager !

" To bring products to market and develop them in tune with the expectations of our customers, consumers and the company's ambitions"

STAFF INTERVIEW

Caroline Loire, product manager !

WHAT’S YOUR MAIN TASK?

« To bring products to market and develop them in tune with the expectations of our customers, consumers and the company's ambitions »

HOW LONG HAVE YOU BEEN WITH EUROTAB? IN WHICH POSITIONS?

« I joined Eurotab in September 2014, it will be 9 years this year!

My job has kept pace with the company's evolution, responding to new requirements, changes in processes, products and markets. But the core business and my main role have always remained the same: to deliver a finished product that matches the customer's requirements within the initial timeframe and to manage itslife cycle thereafter.

I work in well-defined geographical areas which means that I can build on my knowledge of the markets and consumer expectations, and thus be a source of ideas to better support our customers. »

WHAT IS YOUR TYPICAL DAY LIKE?

« I don't really have one. I start each day by reading my emails to check for urgent matters, working mostly on the international export and because of the time difference, many of them arrive during the night.
Afterwards, my days are punctuated by monitoring ongoing projects backed by the teams who work on them and tracking the associated reviews, to make sure that the deadlines are met. Leading internal meetings or meetings with customers to share, exchange and collect needs, which involves a great deal of collaboration with the sales managers.
There is also the daily management of the customer relations, involving various questions on products, support and advice, particularly with regard to the development of their packaging.
It's not routine, no two days are alike. »

WHAT QUALITIES DO YOU NEED FOR THIS POSITION?

« Versatility: the job involves working with many internal and external stakeholders requiring extensive knowledge of each segment to make sense and understand the requirements of each one.
Adaptability: good mental agility, switching quickly from one subject to another without losing the thread. Project management is also frequently full of unforeseen events and you need to be able to bounce back, remain positive and be solution-oriented.
An analytical mind: to be able to put forward ideas in order to optimise your product portfolio. »

WHAT DO YOU LIKE ABOUT EUROTAB?

« I like the products manufactured by Eurotab: cleaning products in a solid format. It's an attractive, stimulating and consumer-friendly product that appeals to everyone. Besides, the solid format has many ecological advantages and fits in with my concern for sustainable development.
The group's international outlook, with customers from all over the world, is rewarding.
I also appreciate the human scale of the company and the good level of cooperation between the teams. »

WHAT DRIVES YOU ON A DAILY BASIS?

« My first incentive is customer satisfaction, responding to quality, deadlines and costs so as to respect the deliverability requested by the customer.
I like the challenge and the fact that my job is not repetitive, each customer is different, each product leads to different considerations and actions.
Also, the fact that I work with people from all departments creates an enriching dialogue on a daily basis and brings dynamism and new ideas. »

WHAT IS YOUR GREATEST PRIDE AT WORK?

« When we see the product we've been working on hit the shelves, we're always proud!
It is always gratifying and motivating to see the success of a product for which we have invested a lot of time and effort.
Customer satisfaction and positive feedback add to the daily routine, and inspire us to keep going and surpass ourselves. »

MORE PERSONALLY: DO YOU HAVE ANY HOBBIES AND/OR ANY SPECIAL INTERESTS?

« I love to travel, whenever I have free time I like to plan my next excursion or trip.
I have been able to go to far away destinations such as the United States, Bali, Singapore but I also enjoy the variety of French and European landscapes.
Generally speaking, I tend to have a rather active lifestyle and pack a lot into my days. Both in my professional and personal life, I don't do comfy and routine, I need to be on the move! »

Do you have a question or a project ? Contact us !